Contact

How to contact us

We’d love to hear from you! If you would like to tell us about your experience travelling around the city or you have any suggestions, comments or queries regarding the service please get in touch.

Telephone: 0115 942 7777
E-Mail: info@thetram.net

Our hotline is open Monday to Friday, 8.30am to 5pm with an emergency out-of-hours facility.

Why not come and see us at our Travel Centre in the heart of the city centre?

You can buy tram tickets and travel cards, we've got maps and information guides and can offer any help and advice you need for traveling in and around Nottingham with us.

4 King Street, Nottingham, NG1 2AS

We sell a range of tram travel tickets and passes including:

Adult and Student Mango Cards.

1, 3, 6, and 12 month Adult passes.

1, 3, 6, and 12 month Child passes.

3 and 12 month Student passes.

Day and week tickets available through tram stop ticket machines


We're open at these times:


Monday to Friday: 8am - 5:30pm (Wednesday 7pm)

Saturday: 9am - 5:30pm

Sunday: Sorry we are closed


Contact form

Contact us using our enquiry form and we will get back to you.

1. About you:

3. Your address:

2. Contact Details:

4. Contact preference:

5. I would like to:

6. Enquiry:

* Required Field

Send to Customer Comments, NET Depot, Wilkinson Street, Nottingham, NG7 7NW

Should you wish to comment further you can also write to:
The Greater Nottingham Light Rapid Transit Advisory Committee (GNLRTAC), c/o NET Project Office, Loxley House, Station Street, Nottingham, NG2 3NG



Market Square on a sunny day