A Nottingham tram driver has picked up one of the top awards at the light rail sector’s global ‘Oscars’ event in London.
21-year-old Daniel Patterson, who originally joined the city’s tram network as a Customer Service Assistant, was announced as Employee of the Year at a special ceremony in front of over 200 of the light rail industry’s top figures.
He was nominated for the award by Nottingham Express Transit’s operating company Keolis and Daniel impressed judges with his customer-focused approach and passion for trams.
NET’s Director and General Manager, Paul Robinson explained: “We’re incredibly proud of Daniel for winning this award amongst stiff competition from others working in the international light rail industry.
“It is fantastic recognition for the hard work and commitment he shows every day. His experience in our customer services team and now as a driver, has made him a real ‘people person’ and he always takes great care of anyone he comes into contact with on our system.”
Judges also noted Daniel’s commitment to trams and light rail outside of his normal working duties.
As well as organising special tours of Nottingham’s modern tramway, Daniel can often be found using his days off as a volunteer conductor at Crich Tramway Village in Derbyshire.
Daniel explained: “A nomination was honour enough but to be named as the award winner is simply an amazing feeling.
“My career working on the city’s tram network has been a great journey so far and I hope to keep pushing myself in the future to achieve even more.
“I really enjoy my work and I love helping our customers. I like to draw on all my knowledge and I always aim to think like a passenger, providing the information that I would like myself if I was travelling on board.”