Terms & Conditions

This is where we keep all the small print and finer details that the smart people write. Hopefully you will be able to find what you're looking for but if not please give us a call.

Current Byelaws and Conditions of Carriage

All customers of Nottingham Express Transit must comply with the Conditions of Carriage and the local Byelaws.

Please read our Conditions of Carriage (PDF 38kb) and Byelaws (PDF 59kb) coming into effect from May 31st.

Current Conditions of Carriage and Byelaws can found found here: Conditions of Carriage and Byelaw.

Maps of our Park and Ride sites can also be viewed (PDF, 528kb).

Season Ticket Refund Policy

Our season ticket refund policy can be downloaded here.

Privacy Policy

In order to receive or use some of thetram.net's features, you may be asked to submit personal information, such as your name or e-mail address.

If requested, from time to time you may receive information from Nottingham Express Transit regarding our services and promotions. Any personal data submitted to thetram.net is for use by Nottingham Express Transit only, and will not be passed on to third-party organisations.