Although trams are among the safest vehicles on road or rail please still take care when you are around them. Your comfort and safety is the number one priority for us at all times - no exceptions! By making you (our customers) and other road users aware of a few of the unique qualities of a tram line we can all stay safe and happy.
Customers and Pedestrians
Our trams run on metal tracks and although in public areas they are imbedded into the ground the metal can become slippery, especially when wet.
As with any other traffic, when crossing tracks always be aware of trams and other road users. Our drivers always sound the bell before they move away from a stop to let you know and always travel at low speeds in pedestrian areas but trams can take longer to stop.
Whenever possible use designated crossings and make sure you're not hidden by objects or traffic.
Please never attempt to touch the overhead lines, these are live at all times.
Please avoid cycling alongside the tracks where it is practical as a tram can't go around you. Also please avoid cycling on the rails as they can be slippery, especially when wet. To stop your wheels from getting stuck in the grooves always keep them at 90o if you need to cross them. When available it is always best to use designated cycle lanes and crossing points.
Please don't obstruct the tramway - we can't scoot round you like a car, and avoid driving directly on the tracks, particularly at speed as they can get slippery, especially when wet. Remember to always drive to the highway regulations which apply to you (trams have different signalling systems to those of cars - even on shared sections).
Plan your journey