Michelle Hallam - NET Customer Services Supervisor, Jo Bentley - NET Customer Service Manager and Mike Mabey - NET's Head of Operations.
11 October 2016
Nottingham's tram network has been named as Most Improved System at a prestigious industry award ceremony.
The high profile 2016 Global Light Rail Awards event in London saw over 200 of the industry's most important figures gather to celebrate the achievements in light rail during the past 12 months.
Judges in the Most Improved System category were impressed that within a few months of more than doubling the size of the network last August, NET had returned to the hugely impressive performance levels of 98-99%.
NET’s General Manager, Paul Robinson, said: “This is fantastic news and a real boost to everyone who works hard, day in-day out, to ensure NET provides the best service it possibly can to thousands of happy customers.
“Our key ambition had always been to ensure the transition to a new, greatly expanded network was seamless and that customer confidence and satisfaction remained high.
“The award win is a ringing endorsement of that and we’re delighted to have been recognised by the wider light rail industry.”
In addition to being named Most Improved System, NET was also scored as highly commended in Team of the Year category.
The glittering award ceremony is now in its eleventh year and continues help celebrate innovation and excellence within the light rail sector.
The high profile 2016 Global Light Rail Awards event in London saw over 200 of the industry's most important figures gather to celebrate the achievements in light rail during the past 12 months.
Judges in the Most Improved System category were impressed that within a few months of more than doubling the size of the network last August, NET had returned to the hugely impressive performance levels of 98-99%.
NET’s General Manager, Paul Robinson, said: “This is fantastic news and a real boost to everyone who works hard, day in-day out, to ensure NET provides the best service it possibly can to thousands of happy customers.
“Our key ambition had always been to ensure the transition to a new, greatly expanded network was seamless and that customer confidence and satisfaction remained high.
“The award win is a ringing endorsement of that and we’re delighted to have been recognised by the wider light rail industry.”
In addition to being named Most Improved System, NET was also scored as highly commended in Team of the Year category.
The glittering award ceremony is now in its eleventh year and continues help celebrate innovation and excellence within the light rail sector.