Trambot Boost For Customer Communications
It’s now easier than ever to access advice on travelling by tram in Nottingham thanks to a 24-hour chatbot service and the adoption of a popular messaging app.
Following feedback from customers,...
Anyone planning to travel by tram into Nottingham from the Toton Lane terminus on Sunday (November 28) is being urged to use alternative park and ride sites due to a road closure on a route into the city centre.
Emergency sewer repairs by Severn Trent on Lenton Lane will see a temporary suspension in tram services between the Cator Lane and Meadows Way West stops from 10am.
trentbarton and Nottingham City Transport buses will be accepting tram tickets on services covering this section of the network, providing an alternative means of public transport into the city centre.
The remainder of the network will be operating to the usual Sunday timetable although all customers are being urged to plan ahead and allow a little extra time for their journey. Steve Leyland, Head of Customer Experience at NET, commented:
“We would like to apologise in advance for this temporary interruption to services due to circumstances beyond our control, but we are making every effort to minimise inconvenience for our customers.
“Anyone travelling to the city centre from outside Nottingham can take advantage of the hundreds of spaces available at Clifton South, Phoenix Park and our other park and ride sites for a swift, convenient journey into the city centre.”
A full timetable across the network is expected to resume from the start of services on Monday, November 29.
It’s now easier than ever to access advice on travelling by tram in Nottingham thanks to a 24-hour chatbot service and the adoption of a popular messaging app.
Following feedback from customers,...
The eagerly anticipated reopening of Nottingham Castle is finally happening next Monday - and tram passengers can get discounted travel when they visit the revamped attraction.
The Castle has...
IN HONOUR of this year’s Nottingham Comedy Festival, on Saturday 4th November, riders of Nottingham Express Transit (NET)’s 12:05pm tram from Toton Lane to Hucknall, will be treated to a...
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