NET launches one-month trial of more frequent evening trams following positive customer feedback.

In response to customer feedback, Nottingham Express Transit (NET) is running a one-month trial of its enhanced evening tram timetable, which was previously put in place as a temporary measure to service customers attending Goose Fair.

NET’s original evening timetable saw trams running up to a maximum of every 15 minutes. However, from Monday 6 October, trams running in each direction of The Forest tram stop, between Highbury Vale and Nottingham Station, will be running every four minutes, with trams beyond those stops running every eight minutes until 11pm.

The news follows the success of the enhanced timetable during the busy Goose Fair period, which was met with a positive response from customers. Tram operators hope that this trial will continue to support Nottingham’s nighttime economy into October, helping the city stay moving after dark.

Trevor Stocker, head of operations and safety at NET, said: “Our goal is to continuously improve our network to help the people of Nottingham get around the city safely and efficiently. To do that, we always listen to our customers and take their feedback on board. This trial timetable is the perfect example of that in action and will allow people to continue to rely on using the tram to get home, even if they’re making later journeys.

“Enhancing our evening timetable with more frequent services has proven to be effective and popular with tram users, both during last year's festive period and during this year’s Goose Fair. Now, we’re really pleased to be introducing this trial period to see how it fits into people’s lives, beyond servicing a temporary busy event. Throughout this trial, we want to encourage all customers to share their thoughts by emailing our customer service team or contacting us through our social channels, which will help us shape future measures that truly reflect our customers’ needs.”

To further support Goose Fair, NET’s Forest Park & ride site was closed from 6pm on Sunday 25 September. It will reopen at 9am on Wednesday 8 October as previously planned.

For more information about NET, including the new timetable and how to purchase a ticket, visit www.thetram.net

To provide feedback on the enhanced evening timetable trial, contact info@thetram.net.